How do I apply for an apartment at {{ community.name }}
Apply easily online via the “Apply Now” button, or visit our leasing office at {{ community.address }} during business hours. After submitting your application, you’ll receive a confirmation email and can schedule a tour.
What are the application requirements and fees?
You’ll need valid ID, proof of income, and consent for a credit/background check. A non-refundable application fee applies; contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> for the current amount and security deposit details.
Does your community require renters insurance?
No, renters insurance is not required.
How much is the security deposit?
Residents may choose between:
A $500 refundable security deposit or $250 non-refundable Deposit Waiver Fee.
What is the application process and how long does it take?
• Complete online application
• Pay application fee and submit proof of income
• Processing typically completed within 1-2 business days
What utilities are included in the rent?
Rent covers access to all amenities, but utilities—such as water, electric, and internet—are typically billed separately.
How can I pay rent?
Residents can pay rent through our secure online portal or in person at the leasing office. We also offer FlexPay or other payment programs to help you split rent into smaller, manageable payments.
What amenities are available at {{ community.name }}?
{{ community.name }} offers a variety of amenities, such as: a 24 Hour Fitness Studio, Dog Park, Refreshing Pool, Stainless Steel Appliances, and more. Visit our <a href="/amenities/" class="faq-link">amenities page</a> for a full list.
Are the apartments pet friendly?
Yes! We love pets of all shapes and sizes. {{ community.name }} welcomes all breeds and sizes, with a two-pet maximum per home. Visit our <a href="/pets/" class="faq-link">pet page</a> for details.
Are the apartments furnished, unfurnished, or both?
All apartments are unfurnished.
Do you offer in-unit laundry, on-site laundry, or both?
On-site laundry facilities are provided.
How are packages delivered at your property?
• USPS delivers to doors or parcel lockers when available
• All other carriers deliver directly to residents’ doors
What floor plans are offered at {{ community.name }}?
We offer studio, one and two-bedroom apartment homes. Visit our <a href="/floorplans/" class="faq-link">floor plans page</a> to explore availability.
Can I tour a floor plan online?
Yes! You can preview our layouts on the <a href="/floorplans/" class="faq-link">Floor Plans</a> or <a class="faq-link" href="/community_tour/">Community Tour</a> pages.
Where is {{ community.name }} located?
We’re located at <a href="https://www.google.com/maps/search/?api=1&query=800+Longview+Road%2C+Knoxville%2C+TN+37919" class="faq-link" target="_blank">{{ community.address }}</a>, in the heart of {{ community.city }}. Residents enjoy convenient access to shopping, dining, parks, schools, and major commuter routes.
Is there access to public transportation?
Yes—our location offers convenient access to nearby public transportation or major roadways.
What schools is your property zoned for?
• Bearden Elementary School
• Bearden Middle School
• West High School
What shopping centers and/or grocery stores are nearby?
Residents enjoy convenient access to Fresh Market, Kroger, Food City, and West Town Mall.
What restaurants are close to your property?
Nearby dining options include Gus’s Fried Chicken, El Charro Mexican Restaurant, Starbucks, Panera, Hard Knox Pizza, Gourmet’s Market, Chick-fil-A, Emma’s Southern Kitchen, and Dead End BBQ.
What local attractions are nearby?
Popular attractions include Market Square, several greenways, Ijams Nature Center, World’s Fair Park, Sunsphere, and McClung Museum of Natural History & Culture.
How do I submit a maintenance request?
Maintenance requests can be submitted anytime through the resident portal or by contacting the leasing office at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>.
Are emergency maintenance services available?
Yes. {{ community.name }} provides 24/7 emergency maintenance services for urgent issues.
Do you offer move-in specials?
We occasionally offer limited-time leasing specials. These change frequently, so please contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> or visit our <a href="/specials/" class="faq-link">specials page</a> for the most up-to-date information.
Are short-term or flexible leases available?
Yes! We offer flexible lease terms to fit your needs. Reach out to our team to learn more about availability and lease options.
When is rent due each month?
Rent is due on the 1st of each month and considered late after the 5th.
What happens if a resident needs to break their lease early?
Residents must provide a 60-day written notice and pay a lease termination fee equal to two months’ rent.
Which utility company provides service for your property?
Electric: Knoxville Utilities Board (KUB)
Which internet or cable companies serve your property?
Internet/Cable: Xfinity
What should new residents expect on move-in day?
• Pick up keys at leasing office
• Staff will review lease, community policies, and conduct unit walkthrough
What is your move-out process?
• Provide 60-day written notice
• Schedule walkthrough with staff
• Return all keys and pay any outstanding balance
How can I schedule a tour or get in touch with {{ community.name }}?
You can call us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>, send a message through our <a href="/contact_us/" class="faq-link">contact page</a>, or stop by our leasing office during business hours:
Mon-Fri: 9:00 AM-6:00 PM
Sat-Sun: Closed
Do you offer virtual tours?
Yes, virtual tours are available.
Do you offer self-guided tours?
No, self-guided tours are not available.
